I rented a 70-200mm IS lens through photolensrental.com and my experience was excellent. The lens arrived in a timely manner, it was packed very securely, and it was in great condition. Communication with customer service was also excellent at every step of the process. They responded quickly and courteously to all e-mails and were very friendly and professional. I would definitely rent from them again.
- Ken - Los Angeles, CA
Jeff, Thanks again for the outstanding service, and fantastic rental. I would also like to say thanks so much for all the information regarding the lens and your enthusiasm when answering my questions. Being a beginner/amateur photographer, it is people like yourselves whom offer the best advice and recommendation and I can't tell you how much it is appreciated. I was so excited about receiving the lens and using it for the first time. It only took me about 20 pictures to decide I will invest in this lens, but I ended up rapping off about 300 exposures of some of the birds in my backyard. I tried changing ISO speeds, using multi-shot, and other manual settings so a lot of my pictures were trial and error, but was very pleased with the outcome. I checked the USPS tracking system on-line today and noticed the returned lens was signed for yesterday, so I am happy now that it's back in your hands. Again, I can't reiterate how much I appreciate your business, and will definitely come back to you when I am ready to make the move to the "L" lenses. For your benefit, I have included a handful of my
favorite shots of the pictures I kept. You'll have to view them @ 50 - 100% to see them at their best. Hope you enjoy...Regards
- Tim, VA
I found PhotoLensRental.com through a google search and decided to take a chance with the service. As it happened I chose the right people, and shortly after making my first order I received a friendly confirmation call from PhotoLensRental.com. They were incredibly friendly and even offered to remind me when a certain lens that I might want became available.
Super quick shipping (I received mine the next day) and their customer service is SPOT ON! I was confused about my ship date and I got immediate advice and was even given a few buffer days for the confusion.
Friendly service, well deserving of my money.
- Joe, CA
Quite simply...these guys rock. Every other lens rental outfit never has the lens you need or they never do what is necessary to make sure your are taken care of. I am of the opinion that PhotoLensRental.com takes care of their people start to finish.
I needed a lens in a short amount of time. I sent them a note. They got back to me super fast and shipped the lens the same day. It came perfectly packaged and ready to use. Because of Jeff at PhotoLensRental.com I was able to get the shots I needed and almost all of my shots were picked up.
Thanks PhotoLensRental.com. I will be renting from you every time and will be the official lens rental house for RideVentura.com
- Brian - RideVentura.com - Ventura, CA
I highly recommend this website for anyone desiring lens rental!! This was my first experience with online lens rental, and I was 100% pleased and satisfied with the personal attention I received from the owner. Service is prompt, courteous, professional and very personalized to meet my specific needs. Shipping was very fast, AND returns were a breeze. I cannot say enough nice things about my experience with photolensrental.com.”
- Sheila - Tennessee
Your service is great! Right after placing my order, Jeff contacted me to let me know that the IS version of the 70-200mm had just been returned to stock and would I want that instead. The cart checkout process was very easy and when I received notification that it had been shipped with a tracking number, I followed it all the way to delivery. You really have a great service and I look forward to using you again shortly. Maybe a wide-angle next time.
- Rob – Rhode Island
I just rented the 17-55mm 2.8 IS for capturing a family reunion and the pictures were fantastic! What a great lens for indoor use. My experience with your company has been terrific. Good communication from receiving and processing my order to shipping confirmation – really helped me know when it expect my lens. The customized packaging was a nice touch and very easy to return. I will definitely keep you in mind when I rent again.
- Jennifer – Boston
I was almost surprised to find the lens I was looking for in stock. It didn’t disappoint. I was really excited to see how well the pictures came out. Amazing lens! So glad I was able to take a test-drive before making a decision. Renting is definitely the way to go!
- Steve - California
Exceptional service. The lens was shipped promptly and I was shooting with it in a couple of days. I thought I’d try out the lens before I paid $1800 for one. I liked the lens so much I’ve put it on my Christmas list!
- Karen – Hawaii
This was my first experience with an on-line lens rental. I was nervous, but the process was very smooth. The email communication really helped alleviate any concerns I had. So glad I found your company.
- Carole– California (rebel xt)
I visited your website earlier this month and the lens I was looking to rent was out of stock. I used your InStock Notification system so that I would be alerted when the lens became available. Within minutes of receiving the InStock Notification, I responded and was able to successfully rent the lens. I’ve made a couple of lens suggestions to add to your inventory.
- Michael - California
